Galapagos Land Based uses the information you provide through this website only to respond to enquiries, help plan requested travel services, and manage related business correspondence.

Information we collect

When you contact us, we may collect your name, email address, telephone or WhatsApp number, approximate travel dates, number of travellers, your message, and the page from which you sent the enquiry.

How we use your information

We use this information to reply to you, understand your travel interests, prepare suitable itinerary ideas or quotations, and keep a record of our correspondence with you.

Where enquiries are stored

Enquiries submitted through the website are sent by email to GalapEx and are also stored securely in the WordPress website through Forminator. This provides a backup record in case an email is lost or deleted.

How long we keep information

Enquiry records may be retained for as long as reasonably necessary to respond to you, manage travel planning and related business records, or for future reference where appropriate. Records that are no longer required may be deleted.

Sharing your information

We do not sell your personal information. We may share relevant details with accommodation providers, guides, transport providers, vessels, or other travel suppliers only when necessary to arrange services you have requested or discussed with us.

Website services and cookies

The website may use standard WordPress functionality and third-party services that place essential or functional cookies. Additional services may be added in the future, and this notice may be updated when that happens.

Your information

If you would like to ask what personal information we hold about you, correct it, or request deletion of an enquiry record, please contact us at [email protected].

Contact

For privacy questions relating to this website or an enquiry you have submitted, contact [email protected].